WebSan Solutions: Service excellence is a habit, not just a skill
Located in Toronto, WebSan Solutions provides software and IT solutions to businesses looking to measure and improve their performance. With over a decade of experience in Enterprise Software solutions, online business and financial accounting software, implementation and design, WebSan has become a prominent technology leader in their industry.
Running with a team of 18 professionals, the experts at WebSan know how to help their customers organize and automate many of their business’ back office technology functions.
Committed to helping their clients get the most out of their software, WebSan offers their clients lifetime support and extensive training on the software they offer through WebSan University (online course instruction) and free YouTube video tutorials.
Today, the company’s source of pride is being able to provide affordable, simple to use, capable business management software programs to companies who don’t want to worry about complex and confusing IT infrastructure and just focus on their business.
They even offer flexible financing terms to start-up companies in Ontario, which has helped many organizations get started without the heavy cash-flow burden.
“Starting a business is difficult, no matter what market you are in. The one thing that sets us apart from a lot of other firms is our laser-like focus and relentless customer service,” says Andrew King, Managing Director. “As you add more customers and keep them happy, eventually your business grows organically and becomes very stable, and that’s where WebSan is today.”
Having experienced significant growth over the past few years, WebSan’s strong foundation made up of innovative technology, metrics, systems, and policies has helped them consistently maintain a high level of customer service and satisfaction.
Expanding into new products like CRM (Customer Relationship Management) and PSA (Professional Services Automation) systems, WebSan is looking forward to what the next five years will bring.
“At WebSan Solutions, we believe service excellence is a habit, not a skill,” says Andrew. “We simply listen to our customer’s needs and constantly strive to improve what we have to offer.”
Join us in Toronto on the evening of November 26th as we shine the spotlight on 17 other extraordinary organizations and entrepreneurs that are redefining business excellence in Ontario. Get your seats at the 2014 Ontario Business Achievement Awards today!