About the Accessibility for Ontarians with Disabilities Act

The Government of Ontario enacted the Accessibility for Ontarians with Disabilities Act (AODA) in 2005. This act lays the framework for the development of province-wide mandatory accessibility standards.

There are five accessibility standards under the AODA which are the laws that organizations must follow to be accessible. The standards are in key areas of daily living: Customer Service, Design of Public SpacesEmploymentInformation and Communications,  and Transportation.

The AODA requires public and private sector organizations to comply with the standards in order to make Ontario accessible for people with disabilities. The requirements of the standards are being phased in between now and 2021, and vary based on your organization’s size (by number of employees) and whether your organization is in the public or private sector. The goal of the AODA is to have an accessible Ontario by 2025.

The AODA applies to all organizations and businesses in Ontario that have one or more employees and provide goods or services to the public or to other businesses and organizations– for example, your customers or clients might include other organizations like consultants, manufacturers and wholesalers or providers of other business and professional services. They are referred to as “third parties” under the AODA .

To find out what your organization is required to do under the ADOA, use the Government of Ontario’s AODA Wizard.


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